Our approach

We never start with content.We start with your reality.

Every programme is surveyed, interviewed and observed on the ground first. Then designed, delivered in your people's language, and followed through.

Supervisors in hard hats reviewing work together on a factory floor
How we build every engagement

Four steps, every time.

A Poornatha facilitator in discussion with a group of employees
Step 1 of 4

Research

We start with your people, the roles they hold and the decisions they face each day.

  • Surveys and interviews across levels
  • Observation on the floor, at branches and on site
  • Conversations with your L&D and business heads
Supervisors in hard hats reviewing work together on a factory floor
Step 2 of 4

Diagnosis

We look past the symptom to the cause. A team that waits to be told may need clarity, confidence or a different manager conversation, not another skills module.

  • Capability gaps mapped by level, L0 to L6
  • Sector pressures and people challenges
  • A shared view of what success looks like
Colleagues working through a planning exercise at a table
Step 3 of 4

Customisation

We build the programme around what we found, using your situations, your roles and the language your people think in.

  • Role-specific tracks: Ignite, Elevate, Ascend
  • Industry-relevant activities and frameworks
  • Vernacular workbooks in 12+ languages
A full classroom of healthcare staff raising their hands during a Billion Talents session
Step 4 of 4

Delivery

Practical, activity-led sessions run by trained facilitators, at your people's locations. Learning continues after the session on Poornatha's learning app.

  • In-person and on-site, including Tier 2 and Tier 3
  • Frameworks people can use the next day
  • Reinforcement through short app-based learning
Playing through the four steps
How we deliver

Facilitators in the room. The app after it.

People change how they work with real colleagues, in a room, in their own language. The change holds when the learning keeps going afterwards.

A classroom of healthcare staff raising their hands during a facilitated session
In the room

Trained facilitators, at your sites

  • 130+ trained facilitators
  • Sessions and workbooks in 12+ languages
  • On-site, including Tier 2 and Tier 3 towns
The app showing the Tasks vs People leadership course
After the session

Short lessons on Poornatha's app

  • Courses, podcasts and activities
  • 10 Indian languages and English
  • Leaderboards that keep a cohort going
Explore the app
How we make it stick

Awareness, then capability, then habit.

Our theory of change is built on the ADKAR model. Every programme moves people through three stages, delivered in a simple, interactive and practical way.

  1. 1Creating awarenessPeople see how their actions affect the team, the work and the people around them.
  2. 2Building capabilityPractical skills for better work habits and working relationships.
  3. 3Reinforcing behaviourHelp to keep the new behaviour going and repeat it with confidence.
Our course design

Built on research, with the learner at the core

A dipstick survey and interviews lay the foundation. What we find shapes the frameworks and learning materials for each group.

  • Broken down to first principles
  • Jargon-free and easy to digest
  • Storyboards and real-life simulations
  • Concepts explained in regional languages
  • Immersive frameworks and tools
Our facilitators

Selected carefully, rehearsed thoroughly

Top 20%of applicants are selected as facilitators
1 : 4hours of session to rehearsal, against a global standard of 1 : 3

Every facilitator is assessed on CLAP:

CConceptual clarity LLanguage proficiency AAudience engagement PPunctuality and availability

A continuous feedback loop keeps improving every session.

Not sure where to start?

Tell us what's showing up in your teams. We'll suggest where to begin, and start with a conversation, not a pitch.

Talk to us